پایان نامه مدیریت بحران سازمانی

فهرست پایان نامه مدیریت بحران سازمانی

فهرست:

چکیده 4

مقدمه. 4

تعریف بحران سازمانی.. 5

انواع بحران.. 6

مدیریت بحران.. 8

ضرورت مدیریت بحران.. 11

مدلهای مدیریت بحران.. 12

نتیجه گیری.. 14

منابع و مواخذ. 15

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منبع:

1. Mitroff, Ian I.; Paul Shrivastava; and Ferdaus E. Udwadia; “Effective Crisis Management”; Academy of Management Executive Journal; 1978; Vol. 1; P. 60.

2. Booth, Simon; “Crisis Management Strategy”; Routledge; 1993; P. 64.

3. جک گاتز چاک؛ مدیریت بحران (در بخش‌های خصوصی و دولتی)؛ ترجمه علی پارسائیان؛ انتشارات ترمه؛ چاپ اول، تهران؛ 1383؛ ص 6.

4. Wei, WU; Shiyan, DAI, “A Comparative Study of Crisis Management Planning in Singapore and Hong Kong”; Faculty of Business Administration, National University of Sinapore; 2001; P. 4-5.

5. Brent, W. Ritchie; “Chaos, Crises and Disasters: a strategic Approach to crisis Management in th Tourism Industry”; Tourism Management Journal ; University of Canberra, Australia; 2003; P. 2.

6. Hwang, Peter; Lichtenthal, J. David; “Anatomy of organizational Crises”; Institue for the Study of Business Markets(ISBM) Report 28 , the Pensylvania ; 1999; P. 13-15.

7. John A. Parnell;l William Rick crandall; Michael L. Menefee; “Management Perceptions of Orgaizational Crises: A cross-cultural study of egyption managers”; Academy of strategic and organizational leadership journal; Volume 1; Number 1; 1997; P. 9-10.

8. John E. Spillon and William Rick Crandall; “Crisis Planning in the Nonprofit Sector: Should Occur?” ; Southern Business Review; Spring 2002; P. 18.

9 . Mc Conkey, Dale; “Planning for Uncertainty”; Business Horizons Journal ; Vol 30; 1987. P. 40-45.

10. Rudolph, Barbara; “Coping with catastrophe”; Time Journal ; february; 1986; P. 53.

11. American Management Association (AMA); 2003 AMA Survey: Crisis management and Security issues.

12. Kreitner, Robert; “Management”; 7th ed.; Boston: Houghton Mifflin Co.; 1998; P. 618.

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